Inbound Customer Service Advisor

CC Solutions Worldwide • Full-time • London, England, United Kingdom • £14 - £16 / hour • 4w ago

Are you a people person with a passion for helping others? Do you want a role that fits around your life while giving you the chance to make a real impact? We’re on the lookout for enthusiastic Inbound Customer Support Representatives in London!

With both full-time and part-time positions available, you’ll get the flexibility you need while working with an exciting range of clients across various industries.

Why This Role?

Imagine a job where every day is unique, where you’re part of a fun, supportive team, and where helping customers is your top priority! In this role, you’ll be the voice our clients rely on, handling inquiries, offering solutions, and creating positive experiences with each interaction.

What You'll Be Doing

Respond to Inbound Calls: Be the friendly and knowledgeable voice that customers trust, helping them with questions and providing solutions.
Engage via Multiple Channels: Handle inquiries through phone, email, and live chat, giving customers the help they need wherever they need it.
Work Across Industries: From retail to tech, you’ll support a variety of clients, keeping your work exciting and diverse.
Solve Problems and Provide Solutions: Help customers troubleshoot and find answers that leave them happy and satisfied.
Maintain Accurate Records: Document interactions, track issues, and ensure smooth communication for a seamless customer experience.

What We Offer

Flexible Hours: With full-time and part-time options, you can choose a schedule that suits your lifestyle.
Growth Opportunities: We love seeing our team members grow! You’ll have chances to develop skills, explore different departments, and advance your career.
Variety and Fun: Work with a diverse client base, enjoy a lively workplace, and join a team that values fun as much as hard work.
Training and Support: Start strong with paid training and ongoing guidance to help you excel in customer service.

What We’re Looking For

Great Communicator: You’re friendly, clear, and professional with excellent verbal and written communication skills.
Problem Solver: You’re resourceful and quick on your feet, ready to help customers with any issues that come your way.
Team Player: Collaboration is key – you thrive in a supportive team environment and love helping others succeed.
Adaptable: Whether it’s a new client or a tricky question, you’re up for the challenge and ready to tackle anything.

No previous experience required – just bring your enthusiasm, positive attitude, and willingness to learn!

Ready to Join?

If you’re looking for a role where you can grow, connect, and make a difference, we’d love to hear from you! Apply today to become part of a team that’s passionate about helping others and making each customer’s day a little brighter.

Job Types: Full-time, Part-time

Pay: £14.00-£16.00 per hour

Benefits: