Customer Service Assistant

Host Student Housing Limited • Part-time • London, England, United Kingdom • £19.87k / year • 3d ago

Job Title: Customer Service Assistant

Reports to: Property Manager

Working Hours: 30 hours per week

Based: On-site London

We are an established provider of quality student accommodation and are looking to recruit a Customer Service Assistant for our busy office at View Studios in London.

You will be required to assist with the day to day running of the property, deal with a wide variety of queries at the Reception counter, maintain administration records, general administration duties, accommodation inspections and collection of monies.

Applicants should be dedicated to customer service and possess excellent organisational, communication and computer skills. Training will be given on all company systems and equipment.

Responsibilities will include assisting with general housing & property management duties including rent arrears control, tenancy issues, maintenance inspections, allocation of rooms and lettings together with advertising, sales, marketing, and front of office operations.

GCSEs or an equivalent qualification would be an advantage as would relevant experience within a Hall of Residence, Hotel or Housing Company.

Benefits:

Additional leave

Company pension

Cycle to work scheme

Health & wellbeing programme

Life insurance

On-site parking

Schedule:

6 hour shifts

Monday to Friday 12pm-6pm

Occasional Evenings and Weekends