We are looking for an experienced, self-employed Customer Service Assistant with an excellent eye for detail and management experience.

This role will be home-based with continuous training and guidance from our team. This is a temporary 3 month contract, with the potential to be extended based on performance.

21 hours per week, as follows:

Wednesday: 12pm - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Every other Saturday 12pm - 4pm

Please note that during the training period, shifts will be between the hours of Monday-Friday 9am-5pm. The training period usually lasts 2-3 weeks.

*The shifts and days may change to cover staff absences (for which notice will be given) so flexibility is key for us. There will be an opportunity for additional hours to cover staff holidays/illness, etc.

Job responsibilities:

Responding to emails
Working on excel spreadsheets
General admin-based tasks
Delivering excellent customer service at all times
Completion of additional ad-hoc tasks
Managing marketing team tasks
Setting up and managing some IT work including website set-up

Key personal attributes

Attention to detail
Proactive and taking initiative
Strong communication skills
Sound knowledge of Microsoft Excel, Word and G-suite
Some experience with WordPress
Ability to work well independently
Flexibility for changes in hours/days working (notice will be given in advance)
Experience as a PA would be beneficial
Good with technology

You will need your own laptop/computer and have internet access to be able to work from home. You should have access to Microsoft office.

Please note that there will be some pre-interview tests to assess the key personal attributes.

Job Type: Part-time

Salary: £15.00 /hour

Job Types: Part-time, Temporary

Pay: £15.00 per hour

Expected hours: 21 per week

Benefits:

Work from home

Education:

Bachelor's (preferred)

Experience:

Customer service: 1 year (preferred)

Work Location: Remote

SQ

Latest Jobs

Virtual Customer Service Assistant and project management