** To read the full job description and submit your application form, please visit https://www.librariesunlimited.org.uk/jobs/ **

Customer Service Assistant (REF:BAR013)

Salary: £10,949.80 / £12 per hour (£23,151 pro rata)
Hours: 17.5 per week (see working pattern below)
Location: Barnstaple Library
Closing date: 9am on Monday 25th November 2024
Interview date: Monday 2nd December at Barnstaple Library

Working Pattern

Week 1

Monday: 10am – 2pm (4hrs)
Tuesday: 10am – 2pm (4hrs)
Thursday: 10am – 2pm (4hrs)
Friday: 10am – 2pm (4hrs)
Total: 16 hours per week

Week 2

Tuesday: 10am – 2pm (4hrs)
Wednesday: 10am – 2pm (4hrs)
Thursday: 10am – 2pm (4hrs)
Saturday: 9am – 5pm (7hrs)
Total: 19 hours per week

Weekly average hours: 17.5 hours

We are looking for an enthusiastic people focused person to join our customer service team at Barnstaple Library. The successful candidate will deliver a friendly, proactive, and responsive frontline service, ensuring the best possible customer experience for all.

The successful candidate will take an active part in delivering a wide range of services and supporting a variety of events and activities including leading our monthly Audio Book Group. We are looking for someone with good digital skills and a love of reading who will enjoy working with people of all ages.

For an informal conversation about the role please contact Jane Petch (Senior Supervisor – Innovation & Development) on jane.petch@librariesunlimited.org.uk (Tel: 01271 318798), or Sarah Cotton (Senior Supervisor – Operations) on sarah.cotton@librariesunlimited.org.uk (Tel: 01271 318780).

To read the full job description and submit your application form, please visit https://www.librariesunlimited.org.uk/jobs/

Job Types: Part-time, Permanent

Pay: £12.00 per hour

Expected hours: 17.5 per week

Benefits:

Company pension

Work Location: In person

Reference ID: BAR013

LIBRARIES UNLIMITED

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Customer Service Assistant