Are you an experienced receptionist who is looking for a permanent contract with guaranteed hours and would like the opportunity to apply your skills and experience at our amazing 10 Brindley Place? Apply now!
Ward Security is looking for a committed Receptionist to become a valuable member of our team based at 10 Brindley Place, located in Birmingham City Centre. As a Receptionist, you will be professional at all times and provide excellent customer service for our clients and employees.
Position: Receptionist
Pay rate: £14/hour
Location: 10 Brindley Place, Birmingham
Shift Pattern: Monday - Friday 8am- 5pm

Must Have:

Proven work experience as a Receptionist, Front of House Officer (min 1 year experience)
Excellent customer service and communication skills
Professional attitude and appearance

Main Duties:

The administration of all other aspects involved in access control to a defined level
Act as a first point of contact for greeting visitors entering
To assist with deliveries and post in contacting relevant tenant to advise
To assist with duties requested from the client
To assist with contractors in signing in/out
Issuing of access cards to contractors and visitors
Respond to email and telephone requests relating to any issues in a timely manner
To report any security issues to the onsite security supervisor
To manage access control via the turnstiles ensuring on authorised person/s enter
To manage the carpark intercom to ensure only authorised vehicles are granted access
Assist with smart spaces via the app
Comply with and operate site security instructions and policies
Comply with and operate site emergency and Health & Safety procedures; respond as necessary to emergencies, including assistance to the emergency services in the event of fire/bomb threats

Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.

Why Work For Us?
Well apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

Ward Security Ltd

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Receptionist - 10 Brindley Place